Business Type: Wedding DJ
Key Processes:
Process
Examples
Onboarding
Scheduling
Payment
Client Management
Business Marketing
Overview
Wolf & Owl has spoken with wedding DJs and learned where the key processes tend to fail and create more work than needed. Owners which can manage these processes efficiently often find that their customers notice and recommend others, which in turn grows the business.
Onboarding
DJs need to understand key details before meeting with new potential clients; wedding date, venue, times, and expectations.
DJs need to understand what they clients music preference are and what their timelines will be.
Oftentimes this is done via email, text, meetings, or phone calls which can quickly become more work to keep track of.
Scheduling
DJs need to schedule time with their clients which can be a series of tag messages until you land on a good time to meet.
You may need to do this several times before the wedding.
Communication
Some clients will prefer to discuss in person others over phone calls, but they always expect prompt responses. Not being able to efficiently track these communications can become deal breakers quickly.
Contracts
Wedding Venues often require insurance, who will cover this?
What happens if it rains? Or you get sick?
All of this information is usually in a contract alongside the payment terms, but how do you have your clients review and sign these contracts?
Payment
Oftentimes most DJs expect to be paid a Deposit and may create payment plans for their clients. How do you ensure you get paid?
Client Management
Each client couple may have their own unique preferences for music and their expectations, how do you keep track of this?
When and where is the event?
Who were the other vendors?
Business Marketing
How do you grow your business with new clients?
How do people learn about your business?
Solutions
Wolf & Owl can help you solve any of the main problems above.
Oftentimes businesses may just need help in one area and Wolf & Owl will look at your current processes and recommend or implement a solution that saves you time and is maintainable.
In some cases, you may be ready for a full end to end upgrade of your processes in this situation there are a few options. Wolf & Owl can recommend ready built platforms, help onboard you, train you, and configure all processes so that you are ready to go and can see value. Or Wolf & Owl can help create custom systems for your unique needs.
Reach out now to schedule a call and get your business streamlined.